Terms & Conditions

Privacy Policy

The privacy of our customers is extremely important to us here at Honey Bee Stamps. We will never share any personal information - of any kind - about you to any third parties. We only collect information that you give us through the ordering process for the sole purpose of fulfilling your order and providing your with the content that you choose (newsletters, coupons, etc.) Your information will ALWAYS be safe with us!


Shipping & Handling

What do you charge for shipping handling? How are your shipping rates calculated?

We offer FREE shipping on orders over $50, when the "free shipping" method is checked. You will have the option of paying for different shipping methods if you choose. (IE: Priority, etc.)

For all orders, our shipping prices are based on the weight of the package. This gives you the best possible rates! We do not charge a "handling" charge at all...  only postage fees. We have customers comment on the affordability of our shipping every single day - and we intent to keep it that way! Although our shopping cart is based off of the weight of the total package, there are times when the website does not always choose the best shipping method for the weight. There are instances where our shipping team sees a better alternative (IE: using a priority mailer instead of going by the weight of the package).  If this is the case, we will refund you the overage and upgrade your shipping to the better shipping method! We always use the best shipping method in every situation. Our shipping department is 100% triple checked by humans - not computers  :)  and we do our best to catch every possible error.

How long does it take for my order to ship?

Most of our orders are processed within 2 Business days... However - during peak times, new release weeks, Holidays, sales, etc... we may experience backups. During these peak times, please allow up to 5-7 business days for orders to ship. Please keep in mind that Honey Bee Stamps is closed on most major US holidays to be with our families. We package orders Monday through Saturday. We are closed on Sundays. 

What shipping method do you use?

We ship all of our orders using the United States Postal Service (USPS). We love to use Priority Mailers when at all possible to save you money on larger orders!

When can I expect to receive my order after it has shipped?

Unfortunately, USPS does not guarantee transit times for first class shipments. However, you can go by these general guidelines of shipping times for USPS:

Estimated Shipping Times - within the USA:
First Class Mail: 3-7 Business Days
Priority Mail: 1-3 Business Days

Estimated Shipping Times - International:
First Class Mail: 7-20 Business Days
Priority Mail: 5-12 Business Days
*International shipping times can vary greatly depending on your country and can take up to eight weeks depending on location.

Can I track my order?

Yes!  Your tracking number will be located within your account on our website. Simply login to our website (upper right-hand corner of our homepage) and click to view your orders. Within each order, you will see a tracking number. If you are not able to find your tracking number, please feel free to email us.  hello@honeybeestamps.com

do you ship internationally?

Absolutely!  Honey Bee Stamps is happy to ship our packages worldwide!! All international packages will be marked as commercial merchandise at the value you paid for the items. Customer is responsible for any applicable duty or taxes that may be related to the delivery of your purchase. Please keep in mind that tracking is not available for international packages via USPS once they exit the USA.

My USPS tracking number only says "pre-shipment information sent to USPS". Does this mean my package has not shipped?

No worries!  If you receive this message from the USPS website, it means that we have created the shipping label and that your package is in transit. Most times, it takes a day or so for the package to be scanned in to the system. Unfortunately, we have no control over how fast USPS is able to scan their packages into the system. It can be frustrating at times, and we understand this. We thank you in advance for being patient with the mail system.

My USPS shipment tracking shows that my package has already been delivered, but i have not received it. what should i do now?

We always hope that this will never be the case - we know how excited you are to receive your goodies!  But please know that sometimes USPS will scan an item delivered on the day of (or even sometimes the day before) the delivery actually takes place. If your item is showing delivered and you do not have it in your possession, please check with your local post office. Have the tracking number ready to provide to them and have them investigate the package. You may also want to check with your neighbors in the meantime of waiting on the post office


Return Policy:

We hope that you will absolutely LOVE your Honey Bee Stamps purchase! If there happens to be a problem or manufacturer defect with any item in your order, please contact us immediately! Email us at:  hello@honeybeestamps.com immediately and we will resolve the issue. Please contact us within 14 days of receiving your order with any issues.
 
If you decide that you do not love your purchase, you may choose to return any unopened and unused portion of your order for a full refund of the pruchase price. (We are sorry but we are not able to refund the cost of shipping). Items must be approved to return. In order to receive an approval to return, please email us at:  hello@honeybeestamps.com with your order number, order date, and the items you would like to return. You must request the return within 14 days of receiving your order. Items being returned must be in their original packaging. Items cannot be in used or opened condition. Original shipping fees cannot be refunded; as well return shipping fees will be the responsibility of the customer.
 
Once your return has been approved, you may return your items to the address below.  (Please note: do not return items without first contacting us for a return number. Doing so may result in a refund not taking place).
 
RETURNS
Honey Bee Stamps
31019 7th Street
Lebanon, OR 97355

to see if they received your package by mistake. Honey Bee Stamps is not responsible for packages once they leave our shipping facility.


Terms and Conditions

Introduction

The Website Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”) provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section or module of this website.

Information on the Website

Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.

Trade Marks

The trademarks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trademarks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner.

External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us if you would like to link to this website or would like to request a link to your website.

Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.

Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.

Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Use of the Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.

General

-Entire Agreement.

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

-Alteration.

The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

-Conflict.

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

-Waiver.

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

-Cession.

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

-Severability.

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.