The privacy of our customers is extremely important to us here at Honey Bee Stamps. We will never share any personal information - of any kind - about you to any third parties. We only collect information that you give us through the ordering process for the sole purpose of fulfilling your order and providing your with the content that you choose (newsletters, coupons, etc.) Your information will ALWAYS be safe with us!
Shipping & Handling
What do you charge for shipping handling? How are your shipping rates calculated?
We offer FREE shipping on orders over $50, when the "free shipping" method is checked. You will have the option of paying for different shipping methods if you choose. (IE: Priority, etc.)
For all orders, our shipping prices are based on the weight of the package. This gives you the best possible rates! We do not charge a "handling" charge at all... only postage fees. We have customers comment on the affordability of our shipping every single day - and we intent to keep it that way! Although our shopping cart is based off of the weight of the total package, there are times when the website does not always choose the best shipping method for the weight. There are instances where our shipping team sees a better alternative (IE: using a priority mailer instead of going by the weight of the package). If this is the case, we will refund you the overage and upgrade your shipping to the better shipping method! We always use the best shipping method in every situation. Our shipping department is 100% triple checked by humans - not computers :) and we do our best to catch every possible error.
How long does it take for my order to ship?
Most of our orders are processed within 2 Business days... However - during peak times, new release weeks, Holidays, sales, etc... we may experience backups. During these peak times, please allow up to 5-7 business days for orders to ship. Please keep in mind that Honey Bee Stamps is closed on most major US holidays to be with our families. We package orders Monday through Saturday. We are closed on Sundays.
What shipping method do you use?
We ship all of our orders using the United States Postal Service (USPS). We love to use Priority Mailers when at all possible to save you money on larger orders!
When can I expect to receive my order after it has shipped?
Unfortunately, USPS does not guarantee transit times for first class shipments. However, you can go by these general guidelines of shipping times for USPS:
Estimated Shipping Times - within the USA:
First Class Mail: 3-7 Business Days
Priority Mail: 1-3 Business Days
Estimated Shipping Times - International:
First Class Mail: 7-20 Business Days
Priority Mail: 5-12 Business Days
*International shipping times can vary greatly depending on your country and can take up to eight weeks depending on location.
Can I track my order?
Yes! Your tracking number will be located within your account on our website. Simply login to our website (upper right-hand corner of our homepage) and click to view your orders. Within each order, you will see a tracking number. If you are not able to find your tracking number, please feel free to email us. email@example.com
do you ship internationally?
Absolutely! Honey Bee Stamps is happy to ship our packages worldwide!! All international packages will be marked as commercial merchandise at the value you paid for the items. Customer is responsible for any applicable duty or taxes that may be related to the delivery of your purchase. Please keep in mind that tracking is not available for international packages via USPS once they exit the USA.
My USPS tracking number only says "pre-shipment information sent to USPS". Does this mean my package has not shipped?
No worries! If you receive this message from the USPS website, it means that we have created the shipping label and that your package is in transit. Most times, it takes a day or so for the package to be scanned in to the system. Unfortunately, we have no control over how fast USPS is able to scan their packages into the system. It can be frustrating at times, and we understand this. We thank you in advance for being patient with the mail system.
My USPS shipment tracking shows that my package has already been delivered, but i have not received it. what should i do now?
We always hope that this will never be the case - we know how excited you are to receive your goodies! But please know that sometimes USPS will scan an item delivered on the day of (or even sometimes the day before) the delivery actually takes place. If your item is showing delivered and you do not have it in your possession, please check with your local post office. Have the tracking number ready to provide to them and have them investigate the package. You may also want to check with your neighbors in the meantime of waiting on the post office
to see if they received your package by mistake. Honey Bee Stamps is not responsible for packages once they leave our shipping facility.
Terms and Conditions
Information on the Website
Whilst every effort is made to update the information contained on this website, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, please let us know.
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The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.
Use of the Website
The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction. By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.
These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.
The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.
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The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.
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